Payments Policy
(last updated 17.07.2026)
The minimum accepted deposit is €10.
Limitex Ltd. has entered into an agreement with a number of payment service providers and financial institutions (as per the below table) so that the latter are able to receive deposits and process withdrawals on its behalf. Deposit timing and charges vary depending on the payment method opted for.
| Method of Payment | Timing of Deposit | Deposit Charges |
|---|---|---|
| Master Card | Immediate | Fee as regulated by Card |
Players shall not treat as a financial institution, nor expect interest on their deposits.
Withdrawals will be processed only to open and verified accounts. Where possible, withdrawals will be processed using the same payment method from which the funds credited to the Player Account originated. Withdrawal requests are processed in accordance with the timeframes set out below, subject to the successful completion of all required identity verification, AML/KYC checks and any applicable internal review.
Withdrawal conditions are as follows:
| Method of Payment | Timing of Deposit | Deposit Charges |
|---|---|---|
| Master Card | Immediate | Fee as regulated by Card |
Withdrawals are allowed only in cases where the customer uses the same verified payment method he used to previously perform a deposit, with exceptions, where this is specifically disallowed.
A customer can at any time withdraw money from his account using a bank transfer. It is the customer's responsibility to check the fee rate which is charged by his bank.
Withdrawals are processed based on amount:
- Up to €299: within 3 business days
- €300 to €1,499: up to 5 business days
- €1,500 to €6,499: up to 14 business days
- €6,500 to €15,000: up to 21 business days (all excluding weekends and holidays)
The maximum withdrawal amount processed to any given player is EUR 5,000 (or the currency equivalent) per week and EUR 15,000 (or the currency equivalent) per month, calculated from the date of the player's last withdrawal, unless otherwise expressly agreed by the Operator.
Identity verification is required upon cumulative deposits of €2,000 over a 180-day rolling period or at the operator's discretion.
Maximum winning amount per ticket (including repetitive tickets): €25,000.
The maximum payout from free spins: €200.
For customers the rollover requirement for each of their deposits is minimum two times (2x).
Multiple withdrawals performed within a 30-day time frame could be charged with a fee of a minimum of 3% of the withdrawal amount to cover administrative costs.
Limitex Ltd. reserves the right to charge withdrawals with fees to cover administrative costs, in case the deposit amount is not rolled over at least 5 times (sports wagers on odds less than 1.5 or casino wagers with minimum/no risk will not count for the roll over). In that case, the following fees of 8% shall apply:
- Up to 3 times, up to 6% of the withdrawal amount.
- Between 3 and 5 times, up to 3% of the withdrawal amount.
Players who request a withdrawal before the rollover requirement set out above has been completed in full will be charged a commission of 10% of the withdrawal amount. Players holding the Beginner or Rising Loyalty Rank are not permitted to withdraw funds until the rollover requirement has been completed in full.
Limitex Ltd. is not responsible for any failures or delays that might be caused due to restrictions/problems which the credit card companies may be faced with. The licensee strongly recommends that its customers choose between the e-wallets available on its website, as, in this manner, there is a greater chance that the money transactions are carried out in a more swift and secure manner.
In order to process credit card withdrawal requests, we require the following ID documents:
- Copy of identity card
- Copy of back and front of your credit card (the 8 middle digits and the CVV numbers should ideally be covered)
- Addressed bank account statement or utility bill
- Additional identity verification documents which we may specifically ask for
The player's choice of payment may have been registered using personal details which are different from those of the Limitex Ltd. account holder. In that case, we reserve the right to ask for additional documentation to verify the player's identity and provided payment method details.
Limitex Ltd. reserves the right to review transaction records and logs whenever it deems this to be necessary. If, consequent to these reviews, it becomes clear or it is suspected that the account is being:
- Used as a non-recreational play type; or
- That players are colluding and thereby distorting the gameplay, or
- Are in any manner not complying with these terms and conditions,
Limitex Ltd. will cancel all withdrawals and all winnings will be revoked. In any case, however, the player will not lose the right to withdraw the amount originally deposited. In addition, Limitex Ltd. reserves the right to suspend such accounts.
Limitex Ltd. reserves the right to process withdrawals over multiple transactions or alternative payment methods as agreed with user.
Loyalty Rank – Wagering & Bet Limits
Each Player Account is assigned a Loyalty Rank. The table below sets out, per Rank, the default multiplier applied when transferring free spins and money wagering allowances, together with the maximum bet size permitted while an active wagering requirement is in effect.
| Loyalty Rank | Max Transfer Multiplier (Free Spins) | Max Transfer Multiplier (Money) | Wagering Max Bet |
|---|---|---|---|
| Sovereign | 5 | 5 | 25.00 USD / 30.00 EUR / 30.00 CHF / 130.00 PLN |
| Iconic | 5 | 5 | 7.00 USD / 30.00 EUR / 30.00 CHF / 130.00 PLN |
| Noble | 5 | 5 | 4.00 USD / 8.00 EUR / 8.00 CHF / 30.00 PLN |
| Opulent | 5 | 5 | 3.00 USD / 6.00 EUR / 6.00 CHF / 25.00 PLN |
| Insider | 5 | 5 | 3.00 USD / 4.00 EUR / 4.00 CHF / 15.00 PLN |
| Rising | 5 | 5 | 2.00 USD / 3.00 EUR / 3.00 CHF / 10.00 PLN |
| Beginner | 5 | 5 | 2.00 USD / 3.00 EUR / 3.00 CHF / 10.00 PLN |
Chargebacks
If a chargeback on a card or depositing method you have used is requested by the payment method provider, we may take the following steps:
- We may block Your Account;
- We may take any such action as we are entitled to by law;
- A chargeback notice may be issued and sent to you, using your registration details;
- We will use the same payment method as chosen by you when placing a deposit in order to issue the chargeback;
- If we are unable to confirm your identity and the payment method used in order to credit the account in question, we will send out two reminder emails and these will be subject to a reasonable administrative fee of fifty (50) EUR each or currency equivalent, withdrawn from Your Account funds which are unrelated to the chargeback.
The balance of Your Account may turn negative in cases of chargeback.
You can at any time log in to your account and view a statement of your account, which would show all transactions effected on that account, namely deposits, bonuses, winnings, bets made, pending bets and withdrawals. Should you notice any mistakes, you should notify Limitex Ltd. immediately so that the mistake can be rectified. You should report such a mistake within 90 days from when the mistake first appeared on the statement available on the Website.
